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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Rockwell

Tim Rockwell

July 31, 2026

5  out of  5
rating by Tim Rockwell
"Josiah was a massive help, he walked me through all the different levels of coverage, their benefits, how that compared to my needs and already existing coverages and helped tailor a coverage perfect for me and brand new 26 Camry. Elite work is being done here and more importantly they treat you right and with respect, I highly recommend this group"
We responded:
"Tim, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Castro Valley insurance team! - Your State Farm Agent, Rod Villamor "
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Bilhar Mann

July 24, 2026

5  out of  5
rating by Bilhar Mann
"Awesome service from Kathi this morning. Called me to discuss my renewal and helped find ways to reduce my premium. Thanks Kathi."
We responded:
"Bilhar, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rod Villamor and Team "
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Eric Rodriguez

July 15, 2026

5  out of  5
rating by Eric Rodriguez
"Super helpful got me a a quote and a policy very quick. Friendly people especially Yolanda! She was able to walk me through every little detail and got me the information I needed to help me get set up. I definitely recommend asking for her help if you can!"
We responded:
"Eric, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Darnell Whitfield

June 18, 2026

5  out of  5
rating by Darnell Whitfield
"Very nice ans patient agent with a good sense of humor."
We responded:
"Thank you for taking the time to leave such a great review, Darnell. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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E Oasis Rodriguez

June 8, 2026

5  out of  5
rating by E Oasis Rodriguez
"van Angel provided absolutely amazing customer service! He was incredibly helpful, polite, and went above and beyond to make sure everything was taken care of. It’s rare to find someone so attentive and professional. Highly recommend asking for Ivan if you want top-notch service!"
We responded:
"Thank you for the amazing review, E! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Shelly Jo Martin

March 10, 2026

5  out of  5
rating by Shelly Jo Martin
"My Agent Rod was absolutely wonderful! Saved me over 100$ per month and was quick and precise! Nice and please to talk to as well
Highly recommend
5star"
We responded:
"Thank you so much for the great review! We’re glad to hear that Rod provided such a wonderful experience. Saving over $100 a month is fantastic, and it’s great to know he made the process quick, clear, and pleasant for you. We truly appreciate you choosing our office and are always here if you need anything! - Thank you, Team Villamor"
Profile photo of Nicole Johnston

Nicole Johnston

January 7, 2026

5  out of  5
rating by Nicole Johnston
"Josiah with Rod Villamor’s State Farm team is the best! He was able to cut what I’ve been paying for insurance (with another company) IN HALF! I am one happy Lady! Thank you Josiah! Sincerely!"
We responded:
"Hi Nicole, thank you so much for the wonderful review!

We’re thrilled to hear that Josiah was able to help you save so much on your insurance — cutting it in half is a big win! 😊 He truly is dedicated to making sure our customers get the best value and service possible.

We appreciate your trust in Rod Villamor’s State Farm team and look forward to being here for you whenever you need us!

- Rod


"
Profile photo of Cindy Jo Colisino

Cindy Jo Colisino

December 29, 2025

5  out of  5
rating by Cindy Jo Colisino
"Dealing with Rod and his team is an amazing experience. I called in and spoke to Tiffany who went line by line on my billing and she was so patient. I’ve never had a bad experience with any of Rod’s team when I call. I recommend them to everyone I talk to!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Tiffany was able to walk you through your billing with patience and care. Providing clear, supportive service every time you call is exactly what we strive for. Your recommendation truly means the world to Rod and the entire team! - Thank you, Rod"
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cece adams

December 27, 2025

5  out of  5
rating by cece adams
"Rod is super honest and a very thorough agent giving us all of our options at every level! There is a reason why he is honored with top awards and accolades from State Farm every year!"
We responded:
"We sincerely appreciate your thoughtful review! Rod takes great pride in being transparent and thorough, so our customers feel confident in their coverage choices. Your recognition of his dedication and awards is truly meaningful—thank you for trusting us with your insurance needs. - Thank you, Team Villamor"
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Sergio Ramirez

December 27, 2025

5  out of  5
rating by Sergio Ramirez
"Super helpful and reliable team, would recommend to anyone!"
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Cher Wei

December 27, 2025

5  out of  5
rating by Cher Wei
"Rod and his team were great to work with as I explored the different policy options. They were very friendly and helpful with all the questions I had. Glad I went with State Farm!"
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Maddie

December 26, 2025

5  out of  5
rating by Maddie
"Rod helped me get a great price and answered every question I had about my car insurance. I've spoken with his office manager Karen and team member Kathi and they were just as knowledgeable and awesome. So happy I called them!"
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nani williams

December 13, 2025

5  out of  5
rating by nani williams
"I am so impressed! Josiah with Rod Villamor’s State Farm made sure to find me an amazingly priced insurance and had an amazing personality. He is wonderful at his job and I am great to have done business with him and his company. ☺️ ⭐️ 10x"
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Drew Bush

October 21, 2025

5  out of  5
rating by Drew Bush
"Long Review Alert!

Rod has been a family friend through the tennis community for years. Never once did he ever try to sell me anything in the numerous times we played tennis.

A few years ago when I moved out of my apartment to rent a house he wanted to confirm that I had renters insurance to protect myself - he's been in the industry long enough to know that it's helpful for both parties. I confirmed that I did and that I just rolled over what I had previously used from the apartment. During a water break on the tennis court I shared the annual amount and he gasped. Told me he could get me a significant reduction with way better coverage if I switched over to him. The numbers all added up and I did it the next day!

After that I realized that I was just another account with my current car insurance provider (that I've had since I was 16) and it was an easy decision to switch to working with Rod.

Fast forward to today, Rod and his team have continued to support me and my new family with a variety of coverage types and we can't express the amount of gratitude we have for the team and their willingness to educate us along the way."
Profile photo of Dean Zikria

Dean Zikria

October 8, 2025

5  out of  5
rating by Dean Zikria
"I have both personal and business insurance through State Farm. My accounts/policies were moved from another office that recently closed down to this office. The team at Rod Villamor's office went above & beyond to ensure that some minor issues with my policies were addressed. They could not fix everything on their own, so they communicate regularly with their corporate offices. Even though they were not involved in my past history with State Farm, they were very helpful and responsive. These folks really care about their clients, which is rare today. Patty Diaz was especially helpful and I'd recommend her to anyone looking for a new insurance expert."
Profile photo of Rodin Hai-Jew

Rodin Hai-Jew

September 12, 2025

5  out of  5
rating by Rodin Hai-Jew
"Rod and Karen are great!"
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Nicole Shumosic

September 12, 2025

5  out of  5
rating by Nicole Shumosic
"I had such a great experience speaking with Josiah Rommal about car insurance. He was not only informative and clear in explaining my options, but also genuinely personable and joyful to talk to. His positive attitude made the process enjoyable instead of stressful, and I left feeling confident and well-informed. Knowing he would always be available to discuss my needs for home and auto insurance gives me peace of mind."
Profile photo of Konrad Nowicki

Konrad Nowicki

September 5, 2025

5  out of  5
rating by Konrad Nowicki
"Kamila has been great with my auto insurance. She gives clear advice, is always helpful, and makes the whole process easy."
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Aaron Mullagh

September 4, 2025

5  out of  5
rating by Aaron Mullagh
"I have had nothing but smooth sailing and a great experience with representative Yolanda Lee. Yolanda has vast knowledge experience and expertise of the insurance industry and has helped guide me to a great auto, renters, and whole life policy bundle.

Yolanda has been able to answer all of my questions quickly and effectively, with her kindness and professionalism being the cherry on top.

I have recommended Agent Rod to all of my friends and family, and would suggest the same to you, and ask for Yolanda!"
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Sergio Ramirez

August 30, 2025

5  out of  5
rating by Sergio Ramirez
"Rod was very helpful in helping me open my first life insurance policy."
We responded:
"Thank you for sharing your experience, Sergio! We’re so glad Rod was able to guide you through opening your first life insurance policy. It’s an important step, and we’re honored you chose our office to help you with it!"
Profile photo of Belle Miller

Belle Miller

August 29, 2025

5  out of  5
rating by Belle Miller
"Yolanda is very knowledgeable and is always able to help me with my account, she’s kind and very professional"
We responded:
"Hello Belle, thank you for your thoughtful review! We’re so glad to hear that Yolanda has been able to assist you with kindness and professionalism. We truly appreciate your trust in our team! - Rod"
Profile photo of Hannah Heinze

Hannah Heinze

August 29, 2025

5  out of  5
rating by Hannah Heinze
"I've been with State Farm for as long as I can remember, and am very happy with the service provided by Rod's agency - Mark is always super helpful and quick to respond when I have questions or need to make an update."
We responded:
"Hi Hannah, thank you for being such a loyal State Farm customer! We’re so happy to hear that Rod’s agency and Mark have been able to provide you with the helpful, responsive service you deserve. We truly appreciate your trust and look forward to continuing to take care of your insurance needs! "
Profile photo of Theresa Lima

Theresa Lima

August 12, 2025

1  out of  5
rating by Theresa Lima
"The actual worst insurance agent we've ever worked with. We were dumped here when our original agent retired and now we're leaving State Farm altogether because they have cost us THOUSANDS of dollars in contracts by ignoring requests for documentation. They have also charged us thousands of dollars for insurance we either never requested or requested to cancel and again, they just ignore you and continue to collect from your account. If you're looking for insurance for your business DON'T DO IT!!!
...
How ironic that this review got a prompt response while half of our emails go completely ignored."
We responded:
"Hi Theresa,

Thank you for your feedback. I’d like to offer a few points of clarification. After your previous agent closed his office, State Farm Corporate assigned your accounts to my Walnut Creek office. My Walnut Creek team has followed State Farm’s underwriting guidelines, which I understand may not have met your expectations.

Although you may disagree with our responses, please know that my team and I are obligated to adhere to the company’s underwriting guidelines, which are established at the corporate level rather than by local agents. We are unable to comment on actions taken by your previous agent’s office, but I can assure you that the information provided by my team is accurate and aligns with current company underwriting standards.

There are additional details not mentioned in your review, and we would be happy to discuss these with you further. Please feel free to reach out to our office at your convenience.

Best regards,
Rod Villamor[
"
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Priscilla Ma

June 17, 2025

1  out of  5
rating by Priscilla Ma
"It's crazy how as our State Farm policy is about to be dropped, you can't get any more response from the agency here. It's such a shame that once they drop you as a customer, your emails mean nothing even though technically I am still a customer in the meantime."
We responded:
"Hi Priscilla, we’re truly sorry to hear about your recent experience and any frustration it may have caused.
We understand how important communication is, especially during transitions like this. After reviewing our records, it appears we did not receive the email you mentioned, and we sincerely apologize for any misunderstanding that may have caused. You're still our valued customer, and we’re here to help. Please don’t hesitate to call our office directly so we can address any remaining questions or concerns promptly. Thank you for bringing this to our attention. - Rod
"
Profile photo of Judy Glann

Judy Glann

April 15, 2025

5  out of  5
rating by Judy Glann
"Kathi Homan is the best!! I have had other vendors but since moving to State Farm for my insurance, I have had to deal w/ moving et al. Kathi has been so patient, kind and professionally excellent to assist w my car/home policies. I can't find enough superlatives to describe her. Just awesome. Superb!! Thanks, Kathi, I hope you see this review because you rock!!"
We responded:
"Thank you so much for the kind words and wonderful review! We’re thrilled to hear that Kathi has made such a positive impact during your transition to State Farm. She truly is a gem—always going above and beyond for our customers with patience, kindness, and professionalism. We’ll be sure to share your message with her—she’ll be so happy to know she made your experience awesome. We appreciate you being part of the State Farm family! - Rod Villamor

"