State Farm® Insurance Agent Rod Villamor

"Hi Kat. My team and State Farm’s Customer Care Center have corresponded with you in the past about your policy and one of our team members spoke with you earlier this morning and was in the process of handling your policy request when you submitted your online review. Also, there are many other relevant details involving your inquiries not included in your review. If you had any other concerns about this morning’s conversation, I would have been happy to help but have never heard from you. I’m here if you need further assistance. Thanks! "

"Thank you for your wonderful feedback, Kathleen! We’re so glad to hear that the team has been able to positively assist you over the years. It’s great to know that Kathi was kind and responsive during your recent experience. We appreciate your trust in us and look forward to continuing to support you! Don't hesitate to reach out if you need anything. - Rod "

"Thank you so much for your heartfelt review! We’re thrilled to hear that you’ve had a positive experience with our team, especially with Kathi and Josiah. Their efficiency, kindness, and listening skills are truly what we aim for at State Farm. We’re glad you feel supported as you navigate your new policies, and your trust in our honesty means a lot to us. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help! - Rod"

"Mike, we’re thrilled to hear that Mark Heinze has been incredibly responsive, caring, and helpful in meeting your needs this past year! It’s fantastic to know that he’s gone above and beyond, even answering calls on weekends and holidays, to get things done for you and your family. We’re grateful for your wonderful feedback and appreciate you choosing Rod Villamor State Farm Agent for your insurance needs! -Rod "

"Hi Cross! Thank you so much for your glowing review of Rod Villamor State Farm Agent! We're thrilled to hear that Kathi went above and beyond to assist you in getting insured! Providing exceptional service and making sure that you're covered is our top priority, and we're delighted that Kathi made it happen for you! Thank you for choosing us for your insurance needs! -Rod "

"Thank you John! It's all about personalizing an insurance plan that suits your needs and more importantly a plan that protects your assets. We really appreciate the feedback and review and value you as a customer. Hope you have a great day and weekend! 03/22/2023 (Updated) - Hi John. 2 of my team members spoke with you and explained the change based on new information that was secured after we provided you an initial quote. If you need further clarification, we'd be happy to call you back and explain further. Thank you and we appreciate you as a valued customer!"

"Thank you for the feedback Victor & we really appreciate having you as a customer! Please let us know if you ever need anything. Hope you have a great week. "

"Thank you Tessia! We value you as a customer and you can count on us for further assistance."

"Our pleasure Aaron and thank you for your 5-star review. Please don’t hesitate to reach out if you need anything."

"Thank you for the feedback Joseph. I’m pleased we were able to provide you quotes in a prompt manner. Whatever the future holds, we’re here to help. Wishing you the best!"

"Thanks Kaylen! It’s really important to us to answer customer questions whether it involves a new policy, claims or anything else. Clarity regarding the policy, coverages, etc. is important to ensure you understand how they all work. Please let us know if you need anything else. "

"Thanks Carolyn! Your feedback means alot to us and happy to learn that you were happy with Josiah's service. We understand you have options and honored that you chose us to handle your insurance needs. Whatever the future, holds, we're here for you!"

"Hi Carlos! Thank you very much for your feedback and 5-star review. Pleased that Josiah was able to help you personalize your insurance policies that you were comfortable with. Josiah is mindful how important it is to be genuine and making sure he focused on your insurance needs. Please let us know if you need anything else, we're here for you!"

"Thanks for the review Elaine! It's so important to us to help our customers recover from the unexpected. I'm really, really pleased that Rynette exceeded your expectations to help you with your claim. If there's anything else you need, please don't hesitate to reach out. We appreciate you!"

"Thanks for the feedback Mariah! Glad we were able to assist with your new policies. The State Farm app is awesome and it's great how you can access your policies from your mobile phone as well as making payments, filing a claim, etc. Please let us know if you need anything else. "

"Thank you for the feedback, Ryan! We genuinely care about our customers and ready to help recover from the unexpected. Please stay safe and well. "

"Our pleasure and glad we could help you David! Please let us know if we can be of further assistance. "

"We take pride in providing prompt and accurate service. Thank you for sharing that Kristen was helpful and informative. She genuinely cares about our customers and wants to ensure they have a positive experience. Thank you for allowing us to take care of your insurance needs. "

"That's awesome to read Shells. We offer highly competitive and personalized rates and glad Kristen was able to help with new insurance policies. Please let us know if you need anything else, your business means alot to us! "

"Hi Phyliss! Thank you for choosing us to handle your insurance needs! Your feedback means alot to us and happy to learn that Kristen provided you with prompt and seamless service relating to your new insurance policies. My team and I are here to help whatever the future holds. We're always here for you!"

"Thank you Elizabeth! Kristen strives to provide great customer service and happy to read you had a great experience working with her. Please let us know if you need anything else. Wishing you the best!"

"That's so awesome to read Angrlique! So happy Josiah was able to help you over the weekend with ease and he is genuinely a nice guy! Josiah is here to help you as well as the entire team. Welcome to Team Villamor!"

"I'm pleased Kristen was able to help you and your family set up your new State Farm Insurance policies. Whatever the future holds, we're here to help, please don't hesitate to contact us. Thank you for choosing us to help with your insurance needs. Hope you have a great day!"

"Hi Pearlina. So nice to hear Kristen was able to help you with your new insurance policies with ease and made it a positive experience for you. Please let us know if you need anything else, we're here to help. "

"Thank you for your feedback, Sonia. It's always nice to read when a team member, in this case, Yolanda made your customer experience stress free and smooth. Her years of experience greatly contributed to this. Hope you're having a great day!"